I had a bad experience here. We arrived on time for our appointment and were told we would have to wait as they were running behind. We were waiting for about 45min. The staff were friendly and apologetic so I didn't mind the wait.
The staff who did my hair was friendly, but very rough. After the treatment my hair came out very dry and brittle. I have had my hair bleached by a number of different hairdressers previously but it has never been so unhealthy afterward.
My biggest issue was with the price. I ended up paying almost $400 for my appointment and a bottle of shampoo and conditioner... The reason I had been looking for a new hairdresser was because I was sick of paying over $360 each appointment. I do not think Royals was worth the money and I would not go back there after my experience.