1st time I went there for an insurance claim, they stuffed my paint work with over spray and paint runs and the rear windscreen seals wouldn't fit properly.
2nd time I went there for a personal repair, they tried to charge me double for what they quoted me before, to which they said: "the price wasn't what we thought it was" I REFUSE to ever go there again!
The staff are extremely rude, if you ever question something on the quote or receipt they snap at you. Plenty of other, cheaper smash repairs around here. Reputation that I thought they had has gone!