Reviews of Rudloc Road Medical and Dental Centre Morley
The receptionists are rude, unfriendly and unhelpful! Hardly ever any doctors on with many people waiting and even though its supposed to be wait turn, its not! Most doctors here don't listen, are blase, uncaring and robotic. They may bulk bill, but so do many others. Unless you have hours to waste to sit around to see a doctor, i advise go elsewhere!
Pretty bad. Never even doctors on. Say they open at 7am so got here early to beat the crowds (otherwise you'll always wait longer than an hour minimum) and get here at 645 and a doctor doesn't walk in til 715. Still only one doctor and about 20 patients so I'll still probably be waiting a good hour. It's a shame there's no good bulk billing centres around - I was hoping to not be late for work but these guys have no care for the patient - we are just a number or more like an inconvenience.
I have never written a review for a service like this, but i felt i must.
I want to start off by saying i wouldn't describe myself as an overly sensitive or dramatic person . I didnt walk into this medical centre with attitude or a tone.
In fact i even said im sorry to bother you when i walked up to the reception staff.
But the reception staff is the reason I'm writing this review.
I wanted to say i was so taken back by staff's general attitude toward people staff was incredibly rude.
I work in reception and no one should be speaking to others like this
I thought i may have caught staff at an off moment but kept speaking to others with the same attitude and you could see they also felt miffed by staff's behaviour
Im 20 and not some older lady who jumps at the chance to reprimand peoples behaviour in her day to day
Just taken back with the whole experience
But then again if a rude receptionist is all i have to worry about in my day to day i have it pretty good
Side note *
The rest of the medical service was great
i like this medical centre as my second preference its open til 10pm not many medical centres do that and the wait i usually don't get more then an hour but i always call up and ask if there really busy before i come in otherwise i use altone medical but as a late night running 7 days a week no matter what even through Christmas I think we should be greatful
There is no appointment necessary, so you can either just turn up and see how many people are waiting, or you can ring them before going down and they'll let you know how many people are waiting. I've been there twice now. First visit, I waited about 45 minutes and the second visit waited 15 minutes, so it varies, similar to a normal appointment, where you can wait this long/longer as well. I found the service to be very good and the rooms are very modern and well setup. You can also get blood tests within the centre, which is handy.
No appointment necessary but sit and wait for up to 3hours. And you could get an irrate junkie come in and jump the que. It would be quicker to go to emergency ward. So much for affordable, accessible healthcare. What a joke!
Whay is there such a demand? Isn't that what we vote for? Health care that is accessable?