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Basically paying for location. Room is very dated, paint and decor is old and dirty. Stayed on the very top floor... water system was poor, it was spitting and hot water wasn't available unless you turned the taps on at the sink. For what you pay a night i guess you would expect more. First and last for me.
Staff went the extra miles, exceeded my expectation. I would like to highlight one staff members efforts. I heckled out and was checking in for my flight out of Melbourne when I realized I left my purse in the room! I rang the hotel quite frantic as I wondered how I was going to get my purse , the staff member told me that he was about to sign off his shift and heread more
Wasn't a fan to be honest. Although the lobby and main entrance looked exceptional, the rooms weren't the most modern, the airconditioners were boxes sitting in the wall and the pool and gym area looked like it hadn't been looked after. Was pretty disappointed about this to be honest - was expecting better.
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