I honestly thought Id stepped into the set of Fawlty Towers and there at the counter was the staff equivalent of Basil. No sooner had I walked into the shop than I was subjected to a verbal barrage. This staff is the RUDEST person I have ever met. I was getting my suit altered and to be spoken to in that manner was not solicited or deserved. Customer service is NON EXISTENT in this place. Do yourself a favour and bypass SAINT GEORGE.
I have never written a review before but felt compelled to do so after this experience. What a laugh I had when I read the other reviews just goes to show some things never change. All I can say is that Williamstown is a very small town and people talk!
Truly one of the rudest people I have ever come across. I think the management forgets they are running a business and supposed to be offering a service. I went here years ago and they were rude then, I since avoided this place, driving 20 minutes away rather than giving them my business. I thought I would give them another chance, but they proved themselves to be worse than before. I was trying on a top, and discussing with them what I wanted altered and they told me to hurry up, as they have something more important they needed to finish.I have heard from so many people now that they avoid this business, as the management can't help being rude. Please pass on, through word of mouth, to avoid this business, until the management learns how to speak to people with respect. I will certainly be telling everyone I can and Williamstown is a small place. Learn some manners!
I am so greateful that I was able to get my bridesmaid dress altered to fit in just one week, after having left it til the last minute. It looks fantastic now and fits perfectly. I was in such a flap when I took it in to the store, and nearly in tears when told it might not be fixable. However the seamstress got it sorted for me. I much prefer to put my trust in a local dressmaker than a city chain store who I'm sure would have charged me much more and probably not done such a nice job.
RUDE RUDE RUDE!! I went here years ago to ask about a beaded top I wanted taken in & she basically said it would be too difficult & cost a ridiculous price more than what I paid. I got it done just fine for $15 in Footscray in the end. Today I rang to ask about a dress & some jeans I want taken up. As soon as she got on the phone she did not allow me to ask any questions or talk at all & just continued her spiel loudly & rudely saying if I want to bring the clothes in she can give me a price but she gives no prices or info over the phone that I should bring the items in & then said thank u & hung up!!! I have never experienced this in my life. Who would want to come into this store after being ignored & spoken over in this way & then hung up on? Not me, I'd rather wear ill fitted clothes.