Hi there, had an experience the other night that I needed to share. My family and I felt like fish and chips for dinner last Friday night. We rocked up at one of the other fish and chip shops in Kiama, but were treated quite rudely by the woman there. This was not the first negative experience we have had with her, so at that moment we decided not to continue with our order and go somewhere else...... We ended up at your restaurant where, to our delight we were greeted by two polite, young men with lovely warm smiles. We also ordered a coffee at the front counter and were again greeted by a polite young woman. To top it off our meals were delicious, and as we were leaving one of the young men went out of his way to say thank you to us again..... I had intended writing a letter of complaint to the other shop owner, but instead I thought it would be better to write to you and thank you for providing such good service and food, and to thank your young workers for an enjoyable experience. I hope you pass this on to them. Well done Saltwater!