On a busy evening for us, my teenage son rang through an order. When I got there to collect it, they claimed there had been no call matching either my name or my order. The shop was crowded. My son's phone log proved he had made the call. Was our order worth too little (about $15) for them to bother with when they were busy? Did they decide not to take the order seriously because of the young voice? Perhaps it was simple human error, but both people taking calls claimed there had been no call. Won't be returning.