Sanctuary for Hair & Body

joujou_75   1 review

I couldn't make my regular hairdresser for a style blowdry and usually do it myself given i've worked in a salon prevoiusly but I felt like treating myself prior to a function in the afternoon. I went to another salon in Horbsby westfied, and WOW! a hairdresser that can't style blow dry hair! Isn't that one of the fundamentals of hairdressing? I asked for a style blowdry, just straight, not too hard. What I got was a shampoo and condition, fine, an excuse for a towel dry (my hair was dripping wet whilst sitting in the chair) and alot of frizz for a style. I honestly thought they were just drying it in preparation for the style but I couldn't take it anymore and needed to ask if this was the end result. I was shocked to find out it was. I offered to pay for the sevrices rendered but they didn't need me too which was the only good thing about the experience. I quickly looked for another salon at westfield that could accomodate my urgency given I was now running late and another 2 salons where shocked when I showed them the works of another salon. Finally I hound Sanctuary Hair. They too were shocked. Thankyou Sanctury hair for my resscue. Salon results for minimal cost and Bridget was fantastic.

redwine123  Newbie   1 review

I am a client of Sanctuary for hair & body & I love it..All the girls really know what their doing & they listen too... Natalie & Zelda in the beauty rooms look after me so well. I now have Photo facials regularly to help my skin & I can really see the results.
I get comments on my hair all the time,my hairdresser is so clever.Glen you make my hair so easy to look after, you're great!

Craig1234   2 reviews

I was in Sanctuary for hair and body only a week ago and my experience was excellent.
I had booked in for my first Photofacial.
Previous to my appointment I came in and was greeted by Zach in the most inviting, friendly and professional manner. When I enquired about services in facial treatrments he informed me on what facials they offered and clear and certain prices, after confirming these he reffered me to Natalie who confirmed that the photofacial would have been the best service for my needs.
Natalie was preppared for me when I arrived and I wasn't kept waiting for too long.
Before my service Natalie explained the entire service before commencing. During the service she let me know what was happening and the benefits of what she was doing.
This was a completely new service for me and she eased and relaxed my mind quickly by sharing step by step of what I was paying for.
The facial felt surprisingly relaxing but what I was most impressed wiith were the results! I recommend you try the photofacial, I've taken up a promotion thats on at the moment and am booked in for the next 6 treatments.
My face looks amazing! wrinkles decreased! mission being accomplished!
Everyone at work keep asking me if I've had a new haircut! I'm looking more youthful and feeling so much better!
I want to thank the team for being thorough, honest and making me feel like I was cared about and not just a number.
I'm so happy!

Craig

carly1989  Newbie   1 review

I have been visiting the salon for about a year now and can honestly say that every single time i have been there, whether it is for hair or beauty services, i have been given nothing but the best service. Friendly staff who are very attentive to your every need.
5 star service withiout a doubt.

Bubble90  Newbie   1 review

I've been a client with Sanctuary for hair and body for over 4years and had nothing but excellent service!! The staff are always very welcoming and friendly and are always willing to discuss any ideas I've had about my hair or any other treatments always helping me to achieve the best outcome.. I always walk out of the salon feeling absolutely fantastic and looking fantastic.. I recommend Sanctuary to everyone I know.. In fact i actually travel over an hour and abit every 6weeks to go to Sanctuary as I have never had a better experience anywhere else I have been..
Basically to sum this review up the staff at SANCTUARY FOR HAIR AND BODY are an amazing group of people and I love going there!
They will always have me as a loyal client <3

KaiKa  Newbie   1 review

Did not take the time to listen to me. Talked above my head. Did the opposite of what I asked for. spent 5 minutes on my haircut and when I was unhappy with the result said "I'm on a time schedule". Left in tears and paid for it too! Spent the whole time pushing products instead of focusing on their job. If they'd done a good job, they would have had a loyal customer, I would have bought products and also signed up for beauty treatments! Now they've lost a potentially repeat customer for three products!

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  macca1 Newbie 

  I totally feel for you. I went there about 5 years ago to get a colour & was going lighter from being dark. Cut a long story short they went way too light & the person doing my hair was too busy talking to know how long the colour was on my hair. I ran my fingers through my hair & CLUMPS of hair fell out. I freaked out & tried to call them over who at this point was too busy talking still. Another person came over to help & the look on their face was enough. Turns out I lost a massive amount of hair that day. Due to the fact that I nearly threw up with shock & I couldnt stop crying I didnt pay anything. They tried to call me days after to see how I was going. I went from long hair to split dried horrible hair that has taken me 5 years to get anywhere past my shoulders. The worst hair experience I have ever had.

  2 years ago

  REPORT

Circle   12 reviews

Lovely staff, feels like going to a friends place for a pamper treatment. Really well priced too.

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  buzaku Newbie 

  Got my hair cut yesterday. The person that cut my hair did not listen to a word I said from the moment I walked in. I even asked them to consult with me before my hair was washed, just nodded and did not touch it while it was dry. I have very thick curly hair that was past my shoulderblades last night. I asked for a minimal trim and a few layers to be put into it, as I am growing it out for my wedding in a few months. I now have hair that is unevenly cut in a long almost mullet-like shape that sits at my shoulders when it is straight (It was GHDed last night). After I wash it tomorrow, I will have an afro. I still had to pay for my cut after I complained about the uneven layers and the choppy cut. They tried to fix it instead of listening to my complaints and consequently cut even more hair off, until I had to tell them to "just STOP cutting" . I walked out $68.00 poorer almost in tears. Never going back!

  1 year ago

  REPORT
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  Craig1234  

  I feel for you Buzaku but how could you expect people to take you seriously when all your comments on here are to vent.
  you have no positive comments on your profile at all.
  Be grateful and comment on places that need good comments too.
  I recommend you try a different stylist in Sanctuary for hair and body.
  You have effectively tarnished my stylist and beauty therapist reputation also.by naming the company.
  My experience was completely different and I will always stand by them.

  1 year ago

  REPORT