I bought a Scoopon for eyelash extensions and was a bit nervous about using it as a friend had already warned me against going to this establishment. I rushed back to the Gold Coast from my work in Brisbane only to have to wait in the chair for an hour for my appointment as they were "short staffed". I had to listen to people (customers and staff) talking absolute tripe whilst silently fuming that I had to wait so long to be looked after. I did not feel comfortable the whole time I was there and the place does not give off a professional vibe at all. I understand "relaxed" but when you're messing around with people's eyes etc a degree of care should be taken to make clients feel at ease. My eyes burned from the glue (which has never happened to me before with eyelash extensions) and I had to be fanned for about 20 minutes until the glue dried and my eyes stopped watering. The end result looked okay but it certainly wasn't worth all of the eyelashes of my own i lost as a result of the fake ones!!