sydney2000!  Newbie   1 review

Beware-- To this day we have never received our shutters. The Sarmax shutters website is no longer available and there's no way of reaching them either by phone or email. I reported them to Fair Trading. I wish I'd known this before we paid the 50% deposit.

Abb2012  Newbie   1 review

Thanks Andrew
My shutters look great and were installed within the time frame you said I,ll be recommending you to anyone who needs shutters thanks again

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  NeneTess Newbie 

  What a joke! Deposit paid, last time I have spoken to Sarmax. Have not heard from them in 2 months. Completely unprofessional, unreliable.

  3 months ago - 17/02/2013

  REPORT

frez650  Newbie   1 review

Sarmax did a great job with my plantation shutters. A very good product, at a competitive price, and installled with excellent service. They look superb and I would recommend both the product and Sarmax.

You can get Australian made ones from other businesses for (a trifling!) 84% more if you wish.

dstewart67  Newbie   1 review

My experience with Sarmax has been a nightmare. Nice and obliging when they came out to measure and quote. Once I paid the 50% deposit to order the shutters I never heard back from them again. They neither answer nor return my calls or emails.

DS

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  tedbaker2222 Newbie 

  Gosh I wish I had come across this forum a little bit earlier. I paid the 50% deposit to Sarmax and these people just did not do any work at all. They did not return my calls, sms or emails. I paid a rather significant amount of money to them I hope I can recover the money at the end.
  DS how did you get your matter sorted out finally?
  My last straw is to take legal action.

  4 months ago - 22/01/2013

  REPORT
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  NeneTess Newbie 

  I was told in December if I paid the deposit $3100 on that day, they would assure me my shutters would be fitted by mid January. I have called, emailed and no response. I finally rang from a different number and was told the business is closed and follow up my complaint with Dept of Fair Trading.

  3 months ago - 17/02/2013

  REPORT
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  posy14 Newbie 

  I have had the same problem! they have held my 50% deposit and no shutters for over 6 months. no they are uncontactable.

  1 month ago - 03/04/2013

  REPORT
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  NeneTess Newbie 

  Apparently there are other complaints. Be very careful dealing with this company. I have not heard from them for 6 months. I have had to hire another firm to install shutters.

  6 days ago - 18/05/2013

  REPORT

wright72  Newbie   1 review

Thanks Boys
My shutters look great and thanks for getting them in before the motherinlaw arrived
it was a pleasure

S