I have never written a bad review in my life. I write this as a warning to anyone wanting colour in their hair. Please read this as I would never want this to happen to anyone else.I have never been to this place ever and have every intention of telling all my friends not to go there EVER. I asked for foils in my hair and specifically asked not for bleached or peroxide colour. The staff doing my hair seemed to understand my request. I was literally in the hair salon for 4.5 hours for some foils hair cut and blow dry. As I waited with the products in my hair for the foils I could hear the timer go off, there was another customer asking what that timer was for which I heard them reply "it means a colour has been done" one of the staff switched it off (I'm guessing this should have been me). As I sat there another 30 mins finally someone decides its my turn to have all of the colour I still have in foils washed out. Either knowing they screwed up or lack of care I was than to wait another 30mins with toner in my hair. I was than still to wait 30mins uncomfortably with my neck in the basin whilst they seemed to b***h to each other yes b***h on how they were understaffed leaving me and another young kid to hear this. By the time they finally finished my hair and you look in in the mirror and they ask you how you like your hair, I had to choke back my tears as I've never cried in public to see they have turned my hair grey/silver from the over peroxide that I originally asked not for. I've never walked out of a hair salon ever feeling worse than I walked in but this was absolutely disgusting.