Scissors On Park

Fishy79   2 reviews

I also got a keratin treatment and cut from a Groupon deal. I have huge frizzy hair and so far (after only one wash) it has turned out well.

However, like so many other people have written before me, the customer service is appalling. They didn't have my appointment recorded when I walked in (I def booked!!), and was shuffled among hairdressers, no one explained anything or introduced themselves. The girl who ironed my hair just grabbed a brush and went for it without even bothering to say hello.

Obviously forget about anything remotely nice or extra frills - no coffee, tea or even a glass of water and luckily I brought a book as I certainly wasn't offered a magazine or even saw any lying around to grab.

Def a no frills experience! I guess like so many other dodgy companies they just use vouchers to lure you in.

But like I said, my hair itself is fine.

dudess  Newbie   1 review

possibly the worse hair cut and service I have ever experienced. I had to wait 45 minutes as they were running behind. the management is not friendly. The staff are mostly back packers and only work there for about 2/ 3 month. My hair is a mess and not at all what I wanted. The cut is very bad I could have done a better job myself with the kitchen scissors!

QueenBlah  Newbie   1 review

After reading the reviews on here I was a little worried about what I'd got myself into when I'd purchased a Jump On It voucher for a protein and steam treatment, restyle and blow dry. I needn't have worried though, what I got was one of the best haircuts I've ever had. I really can't fault the service I received and while I realise my experience isn't going to be the same for everyone, Scissors on Park is definitely not as bad as these reviews paint it. I'll be going back for sure.

freeman8  Newbie   1 review

I have also recently had a misleading experience with this Salon.
I also purchased the Keratin voucher that also included a dye, cut and 'BLOW DRY'.
Although I don't buy them ofter I was of the understanding that business's took part in these promotions to raise the profile of their business's hence get more returning full price customers which if we are happy with the service we will. I found the customer service shown by one of the staff member appalling.
Firstly they refused to cut my hair into a style cut as they said the Keratin doesn't let the hair sit right which didn't make much sense to me, So they would only do a trim.
Then when i asked about the blow dry after the Dye I was told that it would be an extra $40. I asked if they included the blow dry when they were setting the keratin (which is part of the process...) and they said no it just wasn't included in my voucher.
When i checked the voucher on my email the next day i called and spoke to one of the staff members, they were so rude and said didn't have time to talk to me. On top of all this my Keratin also washed off after the first wash even thou i have also been using special Paul Dane keratin products.
I am completely disappointed in this whole experience and now understand why they have to use voucher promotions to try and get some customers, as i can't see why anyone would want to return.
In saying that some of the hairdressers are bright and friendly.

lilmowgli  Newbie   1 review

I had purchased a groupon coupon for keratin treatment n went with high hopes to the salon.I was convinced to buy d expensive shampoo n conditioner to maintain d keratin treated hair.Although they said I can wash my hair after a day,i waited for 3 days(as read on d net) so that d treatment could have d real effect.I washed my hair with d keratin shampoo n conditioner n lo!! my hair is back to square one.It looks exactly d same as it had looked before d treatment.I am disappointed.I dunno vdr dey r doing d actual quality tmt coz its a voucher deal.leave 4 months,it didnt even last a day after washing.N dey say d actual value is 505$ !!! am happy dat I lost only 120$! :-|

annamae  Newbie   1 review

I purchased a voucher via Groupon for a Keratin hair treatment and cut, however I must admit, after reading the reviews that had been posted up I became quite anxious. As the payment had already gone through I decided to just suck it up and pray that all goes well. Much to my relief I had one of the best experiences I've ever had in a hair salon.

As soon as I entered the salon I was greeted by two friendly staff members who immediately ushered me to my seat and began working on my hair. I was offered a beverage to drink and the younger of the two asked what style cut I was after and then thoroughly washed my hair.

The owner George then came along and meticulously applied the treatment to my hair - He was very friendly and as I am not much of a magazine reader, I was quite entertained by the amicable conversation we shared - Barely noticing the time drift away. My hair cut was kept simple and looks quite chic. I absolutely LOVE the outcome of the treatment. My hair is noticeably healthier. I would be more than happy to return for a 2nd visit and pay full price on my next keratin treatment. Thanks guys!

Lou*  Newbie   1 review

I would NOT recommend this hairdresser. There is little to no service (cold coffee/old magazines) I also got a Keratin treatment and was not at all confident they knew what they were doing as they ripped at my hair with plastic brushes. They are well priced though.

nat3rd   3 reviews

Whilst my visit to Scissors On The Park was not the worst hairdressing experience that I have ever had, it certainly was not the best! The hairdressers are mostly polite and knowledgeable with the exception of a particular staff who is pushy, arrogant and inconsiderate. If you intend on visiting, ask for 'Ally'. She seems to be the only fully qualified hairdresser working in this salon. I visited the salon on an Ouffer voucher for a Keratin treatment not knowing that I would need to spend an additional $75 on 'sulphate free' shampoos and conditioners.

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  sop Newbie 

  Here at Scissors on Park we are an award winning salon and have been in buissness for over 20 years. We always do our best to provide an excellent service to all our clients, and all of our staff are very experienced, fully qualified senior stylists.
  The Keratin Treatment requires aftercare and maintenence which is the responsibility of the client. We can only advise our clients to use the appropriate shampoo and conditioner for best results, but it is down to the client themselves to decide whether to buy these recommended products.
  We apologise for any misunderstanding.

  9 months ago

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  mowgli Newbie 

  hi nat,i am going to do keratin treatment as well here..but am a bit scared now..how did u find this treatment?did u lose any hair?any other side effects?

  8 months ago

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princessk  Newbie   1 review

overpriced and over rated. Used to go there because It was good but then they messed up my hair and said I didn't have to pay to get it fixed and then went on to charge me more!

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  Gaby09 Newbie 

  Scissors on Park are excellent. George and his team have been cutting my hair for years. They always do a fantastic job. Customer service is terrific. I have gone every colour under the sun and every time it has been done to perfection. My mother goes there, my friends go there. Without a doubt, the best hairdressing salon in Sydney.

  2 years ago

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