Despite the friendly welcome I received when first entering the salon, I left feeling angry, upset and furious at the horrendous job this hair salon did. By far the worst hair cut I have ever received in my life; I spent an entire week wearing my hair up holding back my tears waiting for an appointment I had booked with another salon hoping they could somehow fix the mess these guys had left me with.
What was suppose to be a style cut ended up being a cut that had no shape, no definition and left my gorgeous thick long wavy hair looking bulky, badly cut and uneven. An absolute embarrassment.
When I requested to see another hairdresser in the salon in the hope another staff member could fix my hair, I was met with a smug reply explaining that '...in their professional opinion, this was the cut that suited my face'.
Upset at their response, and lack of initiative to help resolve this problem I requested a full refund through 2 emails, 2 tweets and 2 Facebook messages; to date I have still not received a reply. If you are thinking of using this salon enter at your own risk, I am sure they have some good hairdressers, but the two that looked after me were appalling. Never again.