By far the worst hair salon in the world! Looks fancy, great location in port melbourne but this salon completely ruined my long thick hair! I asked for a shade lighter from my medium blonde hair colour and i came out with white fried hair with orange roots and a river of tears! Worst customer service and charged me a leg and an arm plus i had to pay more money else where to fix and correct the problem and have a pixie cut! I dont know how they are still running their business! I have considered taking legal actions but thought it wouldn't have been worth the trouble. Where they find their hairdressers is besides me! Absolutely appalling in every single way! Anyone can do better with their eyes closed! Absolutely angry! Stay the away from this salon!! You'll be saving yourself from heartache!!!