I have been to this business for over 14 years, back in the days of Railway Parade, and then at the Belevedere Shops and now onto Carrum Downs, you do not following around a dirty business that have bad staff! And these days businesses don't stay in business if they are "dirty". Competitors are obviously worried about a very good business that Serenity is! Believe me Serenity is fantastic, like I say have been going there for 14 years, always have great styles at a reasonable price. Very happy and will continue to go there. Also go there for eyebrow waxing very good and spotlessly clean. Always happy with the shaping too. I also recently had my nails done there, something I have never actually had done and was thrilled with the outcome. Melody is lovely, and so are all of the staff, hi to everyone and see you soon.