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  • Peter Redding  Newbie   1 review
    The Shell service station in the town centre needs to back off this so called UPSELLING. You can never go in without getting offersof an array of specials, if you ask for cigarettes you get asked if you want 2 packets if you get a drink you are offered a drink and a mars bars or some ridiculous item you are not at all interested in. Intead of having a newspaper at the till to scan you have to wait and have your papers scanned. Every item in the shop is so overpriced its a joke, its a shame because the staff are friendly but its this UPSELLING they are told to push!!!!! makes it uncomfortable for them and puts off the customer...... There is no such thing as a special we know that, its a pity the management dont, So in saying this i will not use this business in the future. And if you havent heard the term UPSELLING read this http://www.ehow.com/how_4485716_master-upselling-techniques.html .... copy and paste

    15/09/2010

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