Shelly Removals & Storage

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Exceptional Service @ Prices You Can Afford

Shelly Removals is a removal and storage company that provides first class moving and storage services for consumers and businesses Australia wide. Our promise to you is to ensure an easy and successful move, serviced by our reliable and experienced team of movers.

Reviews of Shelly Removals & Storage

  • cocolocal  Newbie   1 review
    This is a review for a service some time ago however I wanted to wait until I moved again before leaving a comment: The removalists I had appeared to have ZERO experience - they were incredibly slow, generally rude and clearly had no spacial ability to manage fitting items into storage space. They did not show particular care or concern for the items either. Was a horrible experience - felt pretty vulnerable living alone, personal items, etc. Partial refund occurred but 'receptionist' was rude on the phone about who she was. I expect this service from a cheap removalist but they are at the higher end. Disappointing.
  • octoberg  Newbie   1 review
    Great communication from the booking office. We got 3 guys and a 10 tonne truck as we had loads of stuff to move, they arrived bang on time and worked a full 12 hour straight day with minimal time out to eat, nothing got damaged or broken despite the huge amount of heavy awkward furniture and our terrible packing - or lack of it - of the extensive outdoor area. The English guy was an absolute star. I would recommend them in an instant. Not the cheapest, but you definitely get what you pay for :-)
  • bdoncon  Newbie   1 review
    They told me that if i used them for moving, and paid $130 on my credit card they would deliver some boxes to use for the move, and told me that once finnished with the boxes- i call them
    And they will collect the boxes and fully refund the $130 back to me.
    Well- not only did they not turn up to collect the boxes, they then tell me after me having to continue to contact them that they only refund $1 back per box. Which would give me about $20 back!!! Whats the point.
    They arrived 3 1/2 hours EARLY which was a huge inconvenience as I had booked the lifts for the apartment buildings in the afternoon session. The staff clearly did not even notate down the desired time of 2pm- and instead they rock up at 10:30am! Was not impressed.

    Upon quiering to them they had told me about refunding my money upon collecting the boxes- they are ignoring me, not replying to any of my calls or emails to speak with the management. Completey and utterly disgusted with this company!

    Please do yourself a favour and use A DIFFERENT company! They were incredibly slow, and took 4 1/2 hours for the move which took another company 2 hours and fifteen minutes in the past.
    Completely dissapointed and angered by them!!

    Ben.
  • laura12345  Newbie   1 review
    The office staff were pleasent and professional. The removalists took all care, were cheerful and quick. The prices were good also. Would highly reccomend these guys for what can normally be one stressful day!
  • 24 Hours 7 Days
  • Monday:
    9:00 AM-5:30 PM
  • Tuesday:
    9:00 AM-5:30 PM
  • Wednesday:
    9:00 AM-5:30 PM
  • Thursday:
    9:00 AM-5:30 PM
  • Friday:
    9:00 AM-5:30 PM
  • Saturday:
    9:00 AM-5:30 PM
  • Sunday:
    9:00 AM-5:30 PM

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