Simply disgusted by this place. Worst service I have ever seen. The management was even rude to his own staff! One hairdresser was so rough when giving me a head message, my neck twitched and I sat up asking her to stop! I was then not even shown the hair color chart. My hair ended up a different color I wanted. When I complained, they told me to wash my hair 20 times and use Head and Shoulders to strip my hair. When I said that wasn't the answer I was expecting, the management then said there was nothing else they could do and hung up! I know, crazy stuff, ah? Clearly he thinks he doesn't need clients! Snobby too. Very disappointed by the whole experience and shocked by the way I was treated. Need a good hairdresser? Go to real hairdressers in Melbourne or Sydney. Amen.