I chose this business to repair my car as it was local and accredited and deeply regret not choosing another repairer. I would not suggest this business to anyone needing car repairs, this I cannot stress enough.
I went through my insurance for a recent accident and also decided to have some other minor damage repaired at the same time. There were several delays and there was no communication on their part. I was originally told 5 days (Monday to Friday), then told the following Monday I had to contact them constantly to find out if my car was ready, it took 8 days not including the weekend which happens but to top it off the car was incomplete when I returned to pick it up, they could not source a part and did not inform me.
I found the part on the same day at a wrecker and returned it. Subsequently I had to wait for the part to be resprayed, after hearing nothing for several days I called to find out what was happening, the part was still untouched. Several days had passed they said the part was "being sprayed", I called the next day saying I would come in that afternoon but conveniently the repairer had already left. I went in the following day to have the part attached, I then returned home and stepped out of the car to notice the clear coat on the side they had repaired not even two weeks earlier has started to lift along the roofline I also noticed that there was a spot of clear lifting on the opposite side of the car (which I suspect was covered with some silver body cream because it wasn't visible when I picked up the car). I could not believe it. I called and they said to come in the next day, the repairer was not there the next day so the receptionist took some photos. I heard nothing so I called yet again to find out what they were going to do, the receptionist said the photos weren't clear so I needed to go in.
I went in and the repairer was reluctant to say much flicking the lifting clear with his fingernails. He said he would repair it and I said you will and you will also fix the lifting clear on the opposite side after all the trouble they had put me through. It was fixed and the ordeal was finally over, the car was sold at the nearest opportunity.
Do yourself a favour do not get your car repaired here. There should be a zero star option.