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Reviews of SJK Floorsanding and Polishing Service

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  • Richie-b Newbie   1 review
    Thank you to steve and his team for a great job.
    Can't believe they are the same floors I could not be happier
    Thank you once again.
    Richie & Tina
  • oliviamae4 Newbie   1 review
    Had Sjk come and quote me late November after there on site quote I decided to cancel all other quotes. So happy I did as the work and craftmanship done by sjk team was out standing my floors looks absolutely amazing!!
    Thank you once again steve and crew!!
  • Jamiestevens1972 Newbie   1 review
    This is just a quick feedback and thankyou for doing an excellent job on the floors in my home,,,,the hardwork these guys put in and to achieve such a beautiful quality end result has got me amazed,my floors have come up amazing,thanks again :) James penrith
  • Rach breath 4 Newbie   1 review
    Thank you so much had a old terrace house with the worst flooring I have seen had the team from sjk come in and completely rejuvenated them. Thank you so much out standing job!! My new stained floors are to die for.
  • Karenlee1973 Newbie   1 review
    Great job guys floors are amazing !!! Would recommend you to every one !!
  • Kathleen grange Newbie   2 reviews
    I would highly recommend sjk floor sanding after having many quotes they seem to be the most suffient and honest. It was very affordable and great the floors looked amazing.
    My only complaint was they left a bag of dust next to the Bin that could of easily been put in to the bin. But others then that everything went great.
  • Tregos Newbie   1 review
    I would never use these guys again. Not only did they do a stain job, the communication was sloppy and frustrating from our end, and after agreeing the job was not completed well - did not turn up and fix when promised. Whilst a good price - you get what you pay for. We potentially have to pay almost double to have the job re-done and fixed. Quotes and reviews of our floors claim the sanding was not done well enough which has reflected in the Stain result.
  • people   2 reviews
    I cannot possibly recommend SJK Floorsanding and Polishing Service to anyone. I am also horrified by the way this company has conducted its business with me and by their absolute lack of skill and professionalism.

    I came across this company via the internet late last year when I was looking to have my brand new floorboards polished. After a number of phone conversations with the management, and after browsing their website, I felt assured that this company could handle the job and that their price was reasonable. I arranged to have them come over to begin the job, and the night before we moved all of the furniture out. I arranged to have our family stay elsewhere for the three days I was told it would take. This was no easy task and caused us considerable inconvenience. They did not turn up on the day they said they would. There was no phone call to explain their absence. They turned up the next day, but not the day after. Again, no explanation. They then assured me they would be there the following day to finish the job but did not turn up or respond to my many phone calls. When I finally managed to get a text message through to them, they told me they would be there to finish it the next day, which they were. The management then messaged us that night wanting to organise payment. We transferred the money straight away, but had not yet had the opportunity to look at the floors because they were still wet and we couldn't get to them. When we looked at the job they had done the following day we were horrified--there was a huge amount of dust and grit and fluff from the roller that he had applied the varnish with stuck into the floor. The finish was very rough and there were patches with no varnish at all. We tried to get hold of them to come back and fix it. They came round a week or so later to re-sand the worst affected area but they obviously sanded and re-varnished it without a good vacuum and it now looks much worse than before. The floors are an absolute mess. I can't understand how it could be that bad--the boards were brand new and it is their trade!!

    Communication with this company has been a complete nightmare. They seem to only communicate via text message and don't answer phone calls, don't respond to messages, and completely ignore phone calls and texts from paying customers just to suit themselves. There has been no professionalism at all--the job we employed them to do is a disgrace and will have to be redone by someone more capable at our expense, simply because this company doesn't take any pride in its workmanship.

    I sincerely hope this testimony saves others from the awful experience that we have had.
    • Tregent Newbie 
      This is almost an exact situation I have had with them... Appalling. I actually thought I had written your review. The only difference was, that they organised to come back after the event over Christmas and we had to move everything out of the house ( whilst we were away ). They did not show up after promising they would. No return phone calls, texts stating they weren't there and would pass on the message'. Absolutely Unprofessional. We are taking this matter further after giving them the opportunity to respond and reply. To no avail. I suggest you do too.

      23/05/2013

      REPORT
  • arial sultania Newbie   1 review
    Very happy customer !!

    I contacted sjk early January 2013 after we had done major renovation to my property in Vaucluse NSW
    After having many quotes i decided to go with sjk floor sanding as they where the most sufficient and helpful. I did not know what sort of finish i wanted but where pleasantly helped by the experienced staff of sjk .They went through everything from the sanding process to the polishing.They arrived on time and even helped moved furniture.
    The floors look absolutely beautiful and all our family and friends compliment them.

    Thank you sjk floor sanding for providing out standing service and a beautiful finish floor in our home.

    Would highly recommend sjk floor sanding !!

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