OMG! I googled reviews for this store this morning after having a terrible experience with them a couple of weeks ago. I had to give myself a couple of weeks to cool down before looking into it, it was that bad! The management of this store is nothing short of mean. Just like VeronicaL said, they're nice to you until they have your money and then flies off the handle for no reason, even called my mother names! There was a problem with my dress and they refused to acknowledge it, started yelling at us and made me cry - over a tiny issue! I was so mad I was shaking. I was in shock. I thought there must have been a misunderstanding. Its horrible, they shouldn't be allowed to trade. I am really easy going, but this was a terrible experience. Avoid Skarr or be skarred!