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Shop 44, 10-14 Market Lane
ROUSE HILL, NSW, 2155 -
(02) 8883 4... (02) 8883 4465
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Reviews of Smik
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Amazing reviews Newbie 1 review
I would love to say that the shopping here is great. The younger staff are doing exactly what they are supposed to do and help out as it is easier to find dresses that are too hard to look for and it shows that they have a great variety. Everyone there is helpful, yes the management are a bit pushy. But hey which store doesn't do that. I'd rather have someone polite to help me out then have those other girls that don't even look at your face when you walk into a another store! They have a smile and are always willing to help. That's what I like about this staff. Their dresses are amazing and so are they. Good job girls !! I'm glad to see that someone is caring for their customers and are always on the look out to make sure you are satisfied!! Don't hate. Appreciate. And if the dresses are too pricey for you. Go to the dollhouse and check out their prices then come back to Smik and see what you think. I'm sure you will be running back.3 months ago - 31/01/2013 via TrueLocal mobile web
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theressa Newbie 1 review
Recently visited the rouse hill store on a Saturday and was greeted by what could only be described as a mad management who insisted I try everything on in the shop that I was not interested in mainly because they were about twenty years too old for me. Found the whole experience overwhelming, just so pushy and overbearing. Made me feel so uncomfortable, I love smik clothes but will only continue to shop there during the week where I know I will have a much better shopping experience as I have always had in the past. -
Mother of the Bride Newbie 1 review
Much unlike other patrons I had a very positive experience at Smik in Rouse Hill, there was a great selection of beautiful gowns but the true winner here was the staff especially Lisa a true professional, knowing her stuff, helpful & in touch with what I was after. Had fun shopping there found an amazing & well priced gown for one of the most important days in my life, my daughters wedding... -
maryrou Newbie 1 review
I first went to Smik Rouse Hill in 2012 for a dress for my son's wedding. I left a VERY satisfied customer. Today I went to have a look at gowns for a ball I will be attending soon and checked this site for the address as I had forgotten where it was as I don't live in the area. I was shocked to read the negative reviews and on arriving at Smik I was on my guard. I am so annoyed for letting the negative reviews get to me. I had wonderful service today. In particular, a lovely young lady named Roma as well as other ladies who gave advice and assistance who were most attentive, honest and genuine in their help. I have the highest praise for the quality of service at Smik and commend the staff who are run off their feet I may say but serve with a smile. Congratulations.
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Socobaby 3 reviews
Honestly, I don't know why I shop here. They have gorgeous clothes, but really there's nothing I couldn't buy online and have delivered for the same price a lot of the time. The last few times I have visited this Rouse Hill store, I have left feeling awful! One of the staff can be downright rude. Some that work there are also clueless. They take your clothes off you will you shop and 'put them in the change room for you', which in my experience means they get dumped somewhere and another staff member puts them all back on the shelf forcing you to start over. Occasionally I have had good service here, but more often than not the staff are superior and unhelpful. I have had very good experiences at their Windsor store though, so may just shop there in the future.23/03/2012 via TrueLocal for iPhone
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Simonipaes Newbie
Hi Friend,
Is better if you go on weekends the owner is the she is great?
I was there today for for a dress I did not like!
I was there 2 weeks a go the owner was there she was so nice to me.
10 months ago - 18/07/2012
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jjenn 3 reviews
I loved this store when it first opened, the staff were friendly and very helpful. There is one particular staff member there now, not sure if they are the management but certainly acts as though they run the show. I was looking for a dress to wear to the races and proceeded to show me an evening dress. When I explained that I didn't think the dress was quite right for the races, they responded with "The races are quite dressy you know, haven't you been to the races before?" The tone was rude and condescending and it was not the first time I'd experienced this attitude from them. I now have daughters in yr10 and yr12, unfortunately we did our formal shopping in the city, I won't be back. (Unless ofcourse the original staff come back.) -
Socobaby 3 reviews
I can't help but agree with the previous comment. they have such lovely stock and are one of the only stores in the area that provide the clothing brands I like, however the service is average at best... Most don't even know how to help with specific requests, and considering this is business is a niche market, that's a little disappointing (especially considering how much money the customers must spend - evening gowns and the likes do not come cheap)! I also think computers would be a big asset to what is now quite a large business (multiple stores, large clientele), as writing everything down by hand seems to be time-consuming and confusing. Requests go missing, and they can't can't search for items to order online.
All in all though, the stock is wonderful, and none of this nit-picking would make me want to stop shopping there, as there really isn't anywhere nearby with the diversity of brands and styles. I also like that they can pull things from their other stores for you if they're available. -
Boscha Newbie 1 review
Great range of clothing which is the only thing this shop has going for it, the sales staff are a bit stressed out and rude i buy something from there probably every weekend. I wanted to exchange something on the weekend because I had been pressured into buying it and after getting home it didnt fit they didnt have a size down so i asked if I could get something else,I was questioned by the older staff who works there I assume she has the position because she is constanly barking orders at the young sales staff. After feeling humiliated by the spanish inquisition in front of everyone on the shop I purchased another dress which I dont really like either but was made feel like I was inconveniencing everyone by taking up a change room. I will not be going back to that shop ever again.
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