Where to start! Smile Concepts is the best dental practice I have ever been to. I decided to have some cosmetic work done before my wedding to my front teeth. I went and had three other consultations at other dental practices before going to Smile Concepts. Once place told me that if they tried to fix my problem I might look funny!!!
After reading all the fantastic reviews on this website I decided to go and have a consultation with Smile Concepts. The minute I walked into the place it felt so different and positive to any of the other places I had been. Sylvia, India and Aylin on the reception desk are so wonderful and extremely professional. They are some of the loveliest ladies I have ever met and are so helpful.
There was no wait at all until I was introduced to Dr Kinnar Shah. What an amazing dentist and man!! The patience, warmth and care he gave me was unbelievable. He took the time to listen to my concerns first about my teeth and what I would like done before he even looked in my mouth. As soon as he had taken a look he had an answer straight away on what we could do to the fix the problem. It would involve five crowns and one bridge. The confidence he provided me had me booking in for the procedure as soon as I left the practice. Dr Kinnar was also straight up about what the cost would entail.
During the process of getting my new teeth I developed an unrelated pain in the back of my mouth. I needed a root canal on my back molar! I was in quite a bit of pain from the infection. Dr Kinnar booked me in straight away to fix the problem. I had been a little scared of getting a root canal from what I had heard in the past. The whole process was pain free. Dr Kinnar is wonderful in making sure I was comfortable and pain free before any of the procedure started. If I indicated that I could feel anything he stopped straight away and gave me another injection.
During the six weeks of getting my new teeth and root canal done I received patient care that I didnt even realised existed. Sylvia and India rang the next day after every appointment to see how I was feeling (I attended the practice on more then 7 occasions). More to my amazement Dr Kinnar provided his personal number for me to call to provide him with updates on how I was feeling or if I was in any pain. On more then a few occasions he called on his days off to see how my pain was and how I was feeling.
Now to my new teeth..words can not describe how happy I am with them and what an amazing job Dr Kinnar has done. They are so natural and perfect. After hating my smile for so many years I could not be happier! Also a big thanks to the dental nurses Tess, Menia and Gayana who are also lovely. The whole process of having my temporary crowns and permanent crowns fitted was also pain free.
I will be recommending family and friends to see Dr Kinnar. I will never go to another dental practice again.
Once again thank you so much Dr Kinnar!! Absolutely love my new smile.