I purchased a Scoopon deal for this Salon for laser hair removal,my last appointment was on New Years Eve which THEY actually called me to cancel,after this I called and emailed several times only to be ignored,finally last week they called back to say my voucher is now expired and they cannot accept it as they are 'busy' with new clients that have Scoopon vouchers!Disgusting customer service and I will be contacting consumer affairs over this.