Have been going to Spec Savers for years. Attempted to get a pair of glasses repaired under the 2 year warranty. Spec Savers rejected the claim. What happened was the little nose pad came off in use and lost. The metal prong began to cut into my nose causing bleed. As I needed the glasses I broke off the prong. Spec Savers then rejected as not a fault, even though it was brought about by a defective nose pad. It seems if I had bleed more and suffered I could have had them fixed???? Or are they just warranty evaders?????