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went to Specsavers Waverley Gardens today to get a pair of glasses repaired, even though I didn't get them at that particular branch the girls there couldn't have been more helpful. The glasses couldn't be repaired but the lovely girl that served me was happy to take the lenses out and put them in a new frame free of charge, I only had to go away and come back afterread more
Have been going to Spec Savers for years. Attempted to get a pair of glasses repaired under the 2 year warranty. Spec Savers rejected the claim. What happened was the little nose pad came off in use and lost. The metal prong began to cut into my nose causing bleed. As I needed the glasses I broke off the prong. Spec Savers then rejected as not a fault, even thoughread more