It has probably been almost a decade since I last visited Spice I Am. The last time we went there for dinner, we were given the worst possible service as they had to start out late due to kitchen problems and they tried to fit as much guests as possible. As a result, our group of 10 were put on a table for 4. My sister had to sit back to back with strangers, our dishes were placed one on top the other as they arrived, we had to lift our plates off the table to eat as our elbows practically had no room to move, and when my brother tried to help himself with some serviettes from the counter, the staff came to our table and took them back. All of these without any explanations or any tokens of apology.
Fast forward to 2014, I thought things would have changed. After all, I supposed it might have been an isolated incident. So I went. This time for lunch.
As I arrived at the counter (as I could not find the menu at the front of the restaurant), I received a non-courteous service from the staff behind the counter. The staff asked me what I wanted to order without asking whether I would like them for eat in or takeaway. I had to specifically tell them that I wanted to eat in.
It seemed forever for order to arrive. During that time, I was left waiting on an empty table with no cutlery, no serviettes, and no water. After I witnessed several other customers sitting down and given water, I finally asked for mine and it was only then that I was served water.
The food arrived in a takeaway container inside a plastic bag, despite the staff already acknowledged that I wanted to eat in. The food was placed on a table without any words being said.
Looks like not a lot has changed.
The lunch specials were quite expensive, with main dishes start at $11.50. I ordered Thai fried rice with chicken. It was too salty and peppery for my liking. Otherwise, it would have been alright. The serving size was alright and the chicken pieces were quite plentiful.