I order pizza from here some months ago and it was very burnt on the bottom, it was replaced but not before i'd driven home and back again. Nothing was offered for the inconvenience. The pizzas were ok but nothing special.
Today i went back to give it another go and was totally disappointed. Paying $20 for a large pizza when i can pick up two large pizzas from other pizza store for $16 is a bit steep but if they are made well then why not. The problem is they aren't made well. The cheese on top was burnt, the base was soggy and the cabanossi they use tastes terrible. There was generous amounts of topping but because the cheese is on top most of the flavour is taken away. I've eaten pizzas from the frozen food section of the supermarket with better flavour. In fact i would rate frozen pizza above any of the pizzas i've gotten from Springwood pizza.
We ate half the pizza and threw the rest out. Entirely unappetizing.