We have been going to spuds almost every Friday for 12 months, mainly due to its location being next to other fast food restaurants. Each & every time we go we experience extremely rude service by both the front staff & the kitchen staff. Multiple time we have called 10mins before arrival ordering our food to pick up, it is rarely ready when we get there, our last occasion the cook staff had "forgotten" our order they did not apologise once, responding to us "Do you still want it or not?" In a rude manor. They offered us a complementary piece of salmon which was tiny, what a joke.
We will not be returning to spuds, instead we will be going to the other seafood takeaway where it is same quality fish for cheaper prices & better service.