all the staff are lovely and helpful- busy salon yet they seem to do the best to fit you in when they can. they help keep me looking " respectable" !!! the only salon i every go to - highly recommended
Hi, I am a regular at stefans helensvale.I have been going there now for 3 years and never have I ever had a bad experience. When I first started going my blonde hair was thin, falling out and snapping off, due to stress, hair colouring and basically getting the wrong advice. I listened carefully to what savannah had to say and did everything that I was told to do, and what products to use and why. Today thanks to savannah at stefans Helensvale I have healthy blonde hair, instead of the nightmare that I first went in with.I have no hesitation in recomending stefans at helensvale, keep up the good work guys you rock!
I went to Stephans Hairdressers this week.
The hairdresser cut my hair, which they did a good job of, they were friendly and polite but it felt like they to rehursed. They then began to talk about all the things i needed to buy to make my hair look good, as they do. I asked them what would be the best shampoo and conditioner to buy as i have really dry hair and they tryed to sell me this shampoo and conditioner, not bothering to tell me it was the companys own brand. . Because i had my kids with me , i was quite flusted and focaseing on me, i bought the product only to realise They din't care if they sold me a product for my dry hair they just wanted me to buy their own companys product. I Will defly not go back. Over priced and there not paying attention to detail or listing to what the customer wants.Big disappointment.