If you want to get your ball drilled at the pro shop, i would highly recommend taking it elsewhere. its been almost 4 weeks now and still no joy. broken machine and despite many promises to return calls, i have not received a single follow call to advise what the situation is.
empty promises of it'll be ready by such and such a date made and broken many times and not an apology. Well, for the simple reason that you said you would and as a courtesy was my answer.
Newly renovated just over a year ago and so in good condition - both the lanes and the decor. New technology for scoring etc, all easy. Been to a few kid's parties there and they've got good facilities for kids with snacks and things + bumper bowling, staff are patient. Not as cheap as some, but more comfortable than most.