One star for the makeup artist. Nice and simple makeup.
Another star for not-hard-selling.
Well, this is not the first time for us to have a family shoot at professional studio. When you have family photo shot with young children, you can consider it as mission impossible. Children run out of patience in 5 mins?!? From our previous experience in other studios, the photographer plays the most important role in how to get a good shot. Not relying on the two-year-old kids to behave themselves. They are just kids, they are not models, they will not pose perfectly for the photographer to take the perfect shot. So a good photographer should CREATE the moment. Obviously, they failed to do so.
Another thing is there were no props. Not a single toy for the kids. So how can they get the kids in front of the camera? Ok, my children loved playing with the stool. Then why not just take a few photos with the kids playing with it.
It's a bad idea to show customers the unedited photos. Once you see the unedited photos, you lose interests in them right the way, no matter how gorgeous the final edited photos are. Better spend 10 or 15 mins to pick a few good one and give them a quick edit before showing them to customers. The effect would be so different.
We spent two hours in the studio, 45 mins for makeup, 30 mins in waiting, 45 mins for our unsuccessful shooting session. Lose-Lose.