--> Suburban Taxis in Kilburn, Adelaide, SA, Taxis - True Local
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Reviews of Suburban Taxis

  • Worst experience with staff, long waiting on phone, online booking does not show destro. Rude staff. Never book u again
  • Horrible service. Wouldn't recommend anyone to book with them. Time is unpredictable! No matter how early you book it they will still arrive at least 30mins late. Also when u call to ask where your taxi is the staff on the phone are so rude! Would never b
  • Booked a taxi hours in advance on a Friday at 12 to get me at 2.10. It didn't show up for 45 minutes and made me late for work. I rang them three times and each time said they were still finding one but it shouldn't be much longer. After 45 minutes i had to resort to asking a friend to get me. Very unprofessional.
  • Very disappointing. I booked a cab for 4:30am the night before for a trip to the airport. 10 minutes late and nothing. Called Suburban Taxis and was told that the dispatched driver was "for some reason 100 miles away". Was told I'd get a replacement driver. Ended up being 20 minutes late total. Disappointing that a booking made the night before still managed to be late!
  • Terrible. Booked a cab. 15mins after requested time got SMS saying 900m away. Go outside in the freezing cold. Cab never arrives. Reply to SMS asking where cab is. Get reply saying to phone. Cannot get through. Hopeless. Never saw cab. Only giving half star because it is required.
  • The worst service ever.
    Hostile and clueless staff, dirty vehicle and to top it all off, a LONG wait.
    I'll never use them again.
    Avoid at all costs.
  • Being on crutches after a sporting accident on the weekend I needed a taxi to take me to the doctor's clinic, I rang and ordered the cab nearly one hour early, I waited over 20minutes and no taxi. I rang again to be told it had gone to number 4 instead of number 14 - which wasn't true as the street is one way and I was waiting out the front! So was promised another taxi - 15minutes later no cab so I rang again the very terse and uncaring staff said there was one on the way, which finally arrived five minutes later. Needless to say I was late for my doctor's appointment - Never again Surburban you're B grade
  • Had a great experience with Suburban Taxis today using the iphone app! Got to watch the car enroute to pick me up and had a lovely driver!
  • Booking 1.5 hours in advance I had to wait for 30 minutes after the scheduled pick up time despite following up to see where they were.

    Rough ride as the car was also in major need of a service.

    I will be avoiding them in future.
  • If you can avoid using this company, I strongly suggest you do. I booked at taxi (at 2pm) for a 4pm pick up. I was going to a wedding and wanted to be early just in case. The cab didn't show at 4pm so I called to re-confirm the booking. The operator kept me on hold for roughly 4 minutes (which is costly on a mobile phone). The operator FINALLY picked up and said there was one on the way and would be there to pick us up in 10 minutes. No one came to pick us up so I called back again and they fed me the same stupid line. We waited and waited (in total we waited 45 minutes). Getting closer to the start time of the wedding. Finally our concierge told us to give up and get one from the cab rank a few blocks away (which looking back, we should have done and screwed the fictitious cab driver that was picking us up from our hotel). The cab driver we did end up getting was from the same moronsm because we were desperate not to miss the wedding. The driver didn't know where the location was (which is apparently a really well known functions hall in Adelaide). He asked me for directions and then threw me his map instead of using his GPS attached to his dashboard. Suffice it to say we ended up missing the ceremony which was INCREDIBLY disappointing seeing as we travelled interstate to attend!

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