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Ordered a part which shown as "Available" since September 2016, was told it was out of stock after I paid in full, and keep delaying and excuses of supply issue. It is end of January now, enough is enough.
Appreciated the phone call from the owner and promise to improve the situation.
As the only company who Samsung refer work to in Sydney I would have expected much better service but it appears they believe they have you over a barrel and can behave as they please. When trying to book a job with my broken down (2.5 year old) washing machine I was spoken to incredibly rudely with no solutions provided to my problem. I was treated like Iread more
Appreciated the phone call from the owner of Sydney Appliance Services today after he read my review. It meant a lot to be able to explain to him how frustrated I was. I still don't have a timeline for fixing my machine but I felt listened to and I understand what the issue isread more
I used Sydney Appliance Service a few weeks back, I have to say its the best service i have received by any tradesmen, my air conditioner was on the blink and the gentlemen showed up were neat and very polite did a great job and fixed and double checked everything. extremely happy. The customer service was fantastic and the job was done precisely.
This company is the dedicated service repair service for my new Samsung appliance. I booked a service call and they gave me a four hour window of time today in which a service person was supposed to arrive. Because I really needed to get this fixed, I took an unpaid day of leave off work so that I would be at home during this time... I waited the whole day and noread more