This is the only company that I know of that openly gives you the impression that they don't care, I had some blinds being replaced, quote & measure was ok and then it starts, couldn't tell me when they were coming not even morning or afternoon, (will ring you back), don't believe that one! Rang again early the morning they were due to come (will ring you back) some of the staff I spoke to are just rude and the others well (will ring you back) by 4pm rang and asked where was the staff! ( answer - can't find staff will ring u back) who these days can't find their own representatives??? Took time off work for nothing and then had to do it all again. Any normal company would offer to be there the next day to make up for what happened, no not this one, not in the area till next week. They don't compromise at all and don't know the meaning of Customer Service, I will not use them again nor would I recommend them to anyone that was a friend.