Megvdh  Newbie   1 review

Used these guys for the first time today and have to say I was pretty disappointed. I got there just before they opened at 8am (about 7.55am) so waited. The first staff rocked up at 8.00 but then spent about 15 mins setting up tables and chairs in the cafe! I got the super wash and when my car was ready i jumped in to go and the front windscreen was still really dirty on the inside - it hadn't even been touched; the dash board was still dusty as well, so no 'conditioning' was done. I called the staff over and staff did clean the window but didn't say anything or apologise (actually didn't speak at all just kinda grunted and nodded at me). Then when I drove off I noticed he'd only really cleaned the middle area and not right to the edges. I think there are other companies around that probably provide a better service and give you what they advertise for the price. Just annoyed as it was actually my bosses car I was getting cleaned as I'd been borrowing it while my car was at the smash repairers.

Raphael De  Newbie   1 review

Worst car wash that I have ever been. Wash and detailing in 25 min... What can you expect?! Car is still dirty!! $165 wash = $10 wash!! And my car is only 1 month old. Spoken to the management but wasnt of any help!! Save your time and money:Do not go to this car wash!! Terrible customer service!!!

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  ii i Newbie 

  Your car is only 1 month old and you say your car required a detail, how is that!! Please note our car detailing requires approx 1 hour & 30 minutes.
  Please bring your car so we can offer you this service again free or offer you a full refund.
  Please ask for Supervisor upon arrival.
  Thank you.
  

  2 weeks ago - 02/05/2013

  REPORT
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  Raphael De Newbie 

  It's new but I Like to keep It really clean, do not see a problem with that. However I do not understand why you would contest a customer request, aren't we the ones who choose our products and services as consumers?! I went to the one in Castle Hill(if it makes any difference) and the management wasn't of any help or assistance.
  
  Advice: If you work in a customer service environment, never attack the customers opinion with personal judgements. Bottom line a happy customer tells one friend, an unhappy customer tells everybody.
  
  Thanks and regards.

  2 weeks ago - 02/05/2013

  REPORT

ii i  Newbie   1 review

Fantastic service and amazing car wash service, highly recommend.

Tree11  Newbie   1 review

They damaged my radio by using cleaning agents on it. They are now refusing to pay for the repair. Avoid them at all costs!!!

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  sam detailing Newbie 

  This radio installed in this Holden Kingswood model 1975, is the original radio since this car was built in 1975, the radio was already damaged before we started the car clean service, this radio is just old aged and worn-out damaged because being installed in this Holden Kingswood car since Kingswood model was built the year 1975.

  2 months ago - 19/03/2013

  REPORT