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Reviews of Sydney Car Wash Cafe

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  • M-C N Newbie   1 review
    Very disappointed with this service!
    First time I took my car there they gave it back to me with completely flat battery! The stereo and all the lights had been left on all afternoon. I got no excuse, only a "you must have had a bad battery" comments and a sigh when requested to jump start my car. Battery was not faulty and had no previous issues, after this it never really recovered and we had to buy a new one for $400. (I even consider the possibility they swapped the battery with an old one when they washed it...)
    Giving them the benefit of the doubt I took my other car there a few months later. This time getting a full detail package. It was returned to me with dirt marks on the leather that was not dirty to begin with, sand in the seats and floor, grease on the interior form using a dirty cloth, hand prints on the outside and even and extra (!) empty water bottle in the car.
    The attitude form the girls in reception is that the customers are bothering them. they threw the car keys on the counter when I gave it to them and was told the car would be done whenever - very sloppy.

    Will never go back there and have told all my colleagues in the area about it as well.

    1 week ago - 24/03/2015

  • Spongetimmy Newbie   1 review
    Brilliant car wash!!! These guys took real care of my car and took pride in their work. The result was excellent - my car looked brand new afterwards!!!

    1 week ago - 20/03/2015

  • JudithE Newbie   1 review
    I had my car washed and they lost the key. It is 5 weeks and I have been leaving messages, letters, visiting the Gordon site and still no one has contacted me to arrange reimbursement for the cost of a new key. The phone number quoted here on their web page is disconnected. I am not happy with this company at all.

    1 month ago - 18/02/2015

  • Jalola   3 reviews
    I come here as it is a family owned business and they ensure the car is perfectly clean. The parents of the owner run the small cafe attached so you can have a coffee whilst you wait.

    1 month ago - 09/02/2015

  • jjrichachs   3 reviews
    We've been taking our cars to Sammy and the team for over 3 years now and they always aim to please. They are super-pedantic, efficient, very thorough and make sure that we're completely happy before we leave. Very highly recommend their service. Thanks guys!

    1 month ago - 09/02/2015

  • Chataw Newbie   1 review
    I was highly dissatisfied with my experience today and their false advertising. Per their website, they close at 6 and washing only takes 30 mins. I arrived at 5 today and was told they werent accepting any more as they were closing. Upon my insistence, they accepted my car for washing. When I got my car half an hour later, my bonnet was still covered with bug and tar. When I complained, they said I was only using a voucher and it needs to be polished (which is an upgrade). I have been to this merchant many times before and while I dislike them turning on my car's radio and aircon at full blast while they clean, I was prepared to overlook it, hence I bought the voucher. I was very angry at their answer and so I left immediately and said I will be contacting Fair Trading. It was only when I looked at the voucher details again that I realised it says "removal of bugs and tar" and "hand polish". I took pictures of my car as proof. This merchant is obviously not fulfilling their advertised special. Yes, vouchers are discounted, however it's not a reason for this car wash cafe not to fulfill their word.

    1 month ago - 08/02/2015

  • Yellowrabbitsock Newbie   2 reviews
    Friendly staff, GREAT CAR WASH, a nice cafe and I will always go there to wash my Lamborghini, thanks guys.

    2 months ago - 20/01/2015

  • Spongebobcrew Newbie   2 reviews
    Took my car to these guys early this week and was amazed at the job they did. In the car for work so it was very dirty and had some things in the back but wasn't a a problem at all for these guys. I also found the staff very friendly so I'LL BE BACK GUYS.

    2 months ago - 20/01/2015

  • Rewcrewteens Newbie   2 reviews
    I come here as it is a family owned business and they ensure the car is perfectly clean. The parents of the owner run the small cafe attached so you can have a coffee whilst you wait. Excellent as usual.

    2 months ago - 20/01/2015

  • Always the truth Newbie   1 review
    This is the second visit. The first visit they washed my car - OK job but definately not the best. Purchased a $39 deal with detail etc... so expecting it to be somewhat better than previous visit. I went early in the morning so not to have the busy excuse. The wash job on the outside was apaulling with dirt still obvious on the windscreen between the 2 wipers? Maybe because it was a 4WD maybe a little too hard?? Also front grill dirty, and windows still had finger prints on them (not good enough). Inside with the deal included a vacuum and treatment... I took a photo of the crumbs etc not vacuumed out of the cup holders etc.... must admit they did vacuum the mats but that was the extent. Friendly service but not happy

    2 months ago - 20/01/2015

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