Don't use them!
I should have been warned when they deliberately underquoted me to get my business. They said I only needed 2 movers, not 3 for my move. When I paid my deposit, they recommended 3 movers, which I then paid for. I noticed that every other company I rang recommended 3 movers, as part of their quote.
I had to hassle them to send me my invoice after I paid. I also ordered my moving materials from them. Half of those materials were dumped at my front door, and I had to chase down the other half of my order.
I used their packing service. Their packers were an hour late and took cigarette breaks every 10 minutes.
On the day, they only sent 2 movers, despite my booking for 3 movers. When we made them aware of their error, they only sent a third person for the last 2 hours of the move. The movers didn't use the furniture covers I ordered, and damaged a couch.
Just use another company.