Very disappointed with the service by Sydney City Removalists. The packers and movers were great - they worked quickly and tirelessly to get our move done. The big issue was with the after-service. During the move, one wardrobe was completely destroyed, a valuable artwork went missing and various smaller items were damaged. I was only told of this after the truck had returned to depot with the items. I immediately asked SCR for some photos as evidence of the damage so that I could claim compensation from my insurance. Such a simple thing to do. More then 10 phone call and emails later no one has bothered to get back to me. In addition, SCR overcharged us by $250 and took payment without my consent using our credit card details that I supplied previously for the deposit required for booking the move. Their casual response verbatim was "it (would) just be a bank surcharge". At no point prior to payment was I informed that there would be a bank surcharge applied. They have refused any further action so now our credit card company has opened a case against them.