DO NOT USE!
The van turned up dirty and unmarked, even though I had mentioned there were a few flights of stairs, the removalists were complaining and made us feel uncomfortable straight away. I had mentioned we had a sofa which the back had to be removed and was assured over the phone it wouldn't be a problem - my partner had to go back and remove it as they didn't have a clue - it only needed unclipping.
They took 5 and a half hours to pack our 2 bed apartment and we had moved a lot of our own stuff. In all it took 7 hours to move 2 streets. They then tried to charge us extra for a heavy sofa and they had winched some stuff which even I can carry.
When we went back to the old place to clean the next day, they had left the front door open, the patio door wide open and there were 2 big holes in the wall. Every other wall had scuff marks and paint from our furniture. Our furniture was scratched, and boxes were full of broken crockery so not much care had been used.
When I emailed the company to let them know about the damage on the wall, I was told very rudely that no report had been made on the day and how did they know it was their fault. They wouldn't pay for any damage nor would they give me a receipt for payment even though we paid them $1000 including VAT. I have been ignored 3 times when I have requested this.
So if you want to be overcharged, and to have a lot of damage to pay for use these.
The worst removal company we have EVER used.