Sydney Kitchens sent out one of their designers to my house and when I metioned getting a quote for the job, he ranted that he 'does not do quotes' as he is a designer. He was horrified that I even asked a question involving money. Obviously he wanted me to allow him to do whatever he pleased, no matter what the cost! Then he explained that if I wanted to contract Sydney Kitchens for the job, I could not expect a design for quite some time as he was going away on a holiday. Basically I got the very clear message that he was not interested in my business. So I found a kitchen company that valued my custom and had a design and quote ready for me within a few days.