Its takes someone that has worked 20 years in customer service to appreciate the work and time these guys have put into the job.
Thanks for having my system set up on a short notice, and thanks for keeping me up to date with every move.
Very Professional and great service.
3 years ago I had a 3kW solar system installed on my roof by other electrician at the time 2 people came out and installed the system it took them about 5-6 hours to complete. Which took up my whole day.
Last Monday I had Sydney Light & Power out to install another 3kW system there were 7 people on the job, job was done in 1 hour and to top it off meter was connected 4 days later on the Friday.
Could'nt find a better price anywhere BEST PRICES and awesome work, keep up the great work Sydney Light & Power, I'll be sure recommending your services.
This company deserves a 5 star rating for great customer service, best prices and reliable team that did a great job. I have used this company several times for both solar and electrical and have never let me down.
Big THANK YOU to the boys from Sydney Light & Power, Lovely people to deal with, so PROFESSIONAL and to top it off BEST PRICES. Also I'd like to add we had a light in my daughters bedroom that was not working and the leading hand on the job Daniel was happy to help fix it at no extra charge.
worst company, They install poor quality inverters and panels that do not work at all! POOR AFTER SERVICE: When there is a problem they have to be chased down continously and they are rude, speak with attitude and are very quick to end the conversation. Their service people turn up without having the courtesy to call!
DO NOT CONTACT THIS COMPANY,THEY LACK CUSTOMER SERVICE.
doesn't deservce a single star!
I have been waiting after many phone calls over a 3 weeks period to get a check done on a new solar panel system they installed ... not only do they not show up as promised but don't ring and say their not coming. We have to continually chase them. Their after sales service is bad . We relied on the information and promises they made about the amount of money to be saved before we went ahead and installed these panels and so far they have failed to deliver on Service, Promises or Savings...so much for honesty and trust Keep your money...don't end up disappointed like us just go some where else to start with.
install was ok system worked for a month and has since been nothing but trouble and have to call them daily to get anyone to come out, after new inverter replaced system still not working have had qualified person have a look and has been wired incorrectly will see if they can sort this or go elsewhere.
The worst people I have ever dealt with. Installed the solar system. Roof is leaking after installation. Did not install the smart meter for the system intially. Tried to contact them, but got rude and disrespectful reaction. Having no choice I installed the smart meter through another company paying them for the second time, though I have already paid Sydney light and power and thy did not complete the job. Company avoid them at all cost save yourself an unwanted headache and save your wallet.
I'm sorry to hear that you have paid for a meter twice.Please contact me via email at firstname.lastname@example.org or on 1800 667 639 and we will be more than happy to pay you for any out of pocket expense you may have incurred.
Firstly I would like to say that I am extremely alarmed by this comment.This is also the first time I hear of this complaint.We at sydney light and power pride ourselves on workmanship and customer service.I would encourage you to contact us via email at email@example.com or by telephone on 1800 667 639.
Lousy aftersales service... have been trying for 3 weeks to get them to come and check installation ...not delivering the promised savings on solar system they installed ...I relied on the information and promises they made repeatedly before I installed this 5 .00 kw system not happy ...it has cost them two jobs already. Would I recommend them to family, friends or clients... not on your life....