Sydney Tools is one of Australia's largest industrial power tool wholesaler and retail stores in the construction industry. We are also Australia's leading Online Tool Shop. We carry the largest range of industrial, construction & trade power tools and safety gear.
extremely rude !! call up to esquire on some product the rep hang up before I even fishing talking ! ! same thing happen again when I rang few days later !! seriously money better spend elsewhere ! they are cheap how ever we do requires some sort of minimum respect
Refuses consumers legal refund claim: I purchased a petrol high pressure water cleaner and discovered the installed Honda motor had its serial numbers removed/ground off the engine. I called Sydney Tools back the same day and was not given any verifiable explanation about equipment origin or assurances about manufacturer's warranty. I returned the item inread more
DO NOT BUY FROM SYDNEY TOOLS if you want WARRANTY or any post sales service. They will not honor it or as an agent of that product. What they will do is send you to a 3rd party tool repair shop where they charge you for a service fee to "look" at a tool still in warranty. Found out this 1st hand when I took one of my 4 month old Bosch drill in as the shaft wasread more
Don't buy on-line from this company. Prices are good and the website is appealing However, their internal management processes are poor. More than a week since ordering some battery powered tools and outside cleaning equipment (I live 300km from Sydney so couldn't go to one of their stores). Already lots of emails following some unusual security checks ofread more
I have purchased from Sydney tools, both the Castle Hill branch and the Dulwich Hill branch many times. I found they have the best prices and service is good. Recently I bought an al cheapo Makita circular saw and found that the rip fence is missing, they have no problem providing a replacement to me. I will not hesitate to recommend them to others. I amread more
I haven't received my product 3 weeks after purchase. They do not return my emails or my ebay communications. Stay away from this company. They don't want to provide a refund until I come into their store. Even though I live 2000kms from their nearest store. Honestly, its not worth the effort.
Sydney tools, great service. Great product. Extremely fast postage. I approached Sydney tools to buy my soon a gift. The boys were so helpful and consistently provided with me with assistance and help. The whole team got involved and made my experience really fun and worth while. There is no need to go anywhere else when a store like this exists. The mostread more
I needed a decent cordless impact wrench (Makita BTW450), charger and batteries and got the best price here.... $200 cheaper than any other place and $350 cheaper than the highest quote for exactly the same product. Service over the phone was really friendly and they delivered in under four hours. Great stuff!
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