Sydney Prestige Service

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2
REVIEWS

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591 Elizabeth St
REDFERN, NSW, 2016
local (02) 9319 3... local (02) 9319 3336

fax (02) 9319 7... fax (02) 9319 7339
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Reviews of Sydney Prestige Service

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devo40 Newbie 1 review
I have been using Jimmy and the boys at Sydney Prestige to service my car for sometime. After the previous car service places that have serviced my car I couldn't recommend them highly enough. My car is a very old BMW and recently couldn't get it started. NRMA didn't have a clue. Jimmy's boys went the extra yard and picked my car up and fixed it asap with no fuss and at little cost with no charge for sending two staff out to get it. Their knowledge of BMW's is second to none. Even when I drove it into the back of someone they got several quotes for me to help me out. In Sydney Prestige I definitely trust!
2 months ago
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Davo_33 Newbie 1 review
Oh dear ... I'm afraid I can't recommend this place. There are a few reasons I won't return:

1. I was quoted $470 or $480 for a major service (It was difficult to get a precise answer) and it turned out to be closer to $850.

2. I was told the brake rotors needed replacing, the front for about $160 and the rear for about $140 (again difficult to get a precise answer). I agreed over the 'phone, but the final price was actually closer to $180 per rotor, plus $200 labour. The old rotors had disappeared by the time I collected the car, and I couldn't inspect them (as is customary these days).

3. I asked for a fuel leak to be repaired and it wasn't.

4. The individual parts of the service were not specified on the account so it is difficult to tell whether the full service was actually done. I would have thought a basic inspection for a major service would have revealed the substantial fuel leak that I asked to be repaired.

5. My service booklet was only partially completed. The coolant and brake fluid sections were not stamped.

I think the management did very well out of my visit, but I've had to book my car into another service centre for another service to get my warranty booklet stamped, the fuel leak fixed and a squealing brake pads on my newly installed brakes fixed.

D
7 months ago
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