Avoid at all costs! We booked them with a voucher through the living social website. The removalists arrived 3.5 hrs late and then told my fiancs mother that they would not honour the voucher because the minimum move size did not meet the requirements of the voucher, despite telling us on the phone that they would accept it. They then proceeded to charge my fiancs mother full price (about $360!) on top of the money we already spent on the voucher. She wasn't in a position to argue and paid the money. I have attempted to contact them by phone and email over the past two weeks to give them an opportunity to discuss it but they have not returned any of my calls or emails. I can see from the other comments they have done this before.