I love coming here. I always buy tea and tea cups as birthday gifts. The staff here are always here to help you if you are looking for something in particular or they always offer suggestions to help you choose something special. They also offer gift wrapping as a complimentary service.
I like most T2 stores. The staff are helpful and friendly and will help you pick out something for yourself or for a gift. I've puchased a teapot and some other gifts from this store and during the Christmas period they offer free gift wrapping. They don't just whack on some tacky Christmas wrapping paper, stick on a bow and call it a day. The job they do is actually stunning and I would purchase from them just to get the gift wrapping.
Great newish shop down at World Sq, and the variety in a T2 store is the best, the staff are more than helpful and point you in the right direction as the choices are crazy. Its a little pricey at these outlets, but you get what you pay for.