Just had to write to say I've had the most incredible experience at TDS in Cronulla. I was looked after from start to finish and was completely pampered for 3 hours; they catered for my gluten-free palate (!!!) and provided me a sumptuous fruit platter with yogurt and fruit juices. If you want to have a truly incredible Day Spa experience, take the time to come out to Cronulla and drift away!
Where can I start?!? Not only does Tamarind offer a large range of services to provide for all clients they also offer alternate services such as Reiki and a Physic Medium. Tamarind is my go to place for physical and mental relaxation and every time I am treated like royalty. I love the girls at Tamarind Day Spa and always look forward to my treatments there. I've been going here long enough that I would call the staff here my friends, not my therapists and that makes for a much more enjoyable and personalised experience. I congratulate Michelle and Maureen for running such an amazing business for the 11 years they have been here and I hope there will be many more to come!
I would like to say that every time I have had a treatment at Tamarind Day Spa I have been made to feel like a princess. The staff are so friendly and helpful and explain all that is happening with the treatment being done. I cannot fault their service and I would recommend them to my friends and family.
I would give less "stars" if I could. This place should be avoided. I had an eyebrow wax to say I was severely disappointed would be a huge understatement. I had to go back twice to get the job done. The first time it was not evident a wax had taken place and I had to go back to get it fixed up. On the second time, they took so much off they obviously didn't listen to my directions to just tidy it up. Will take months to grow back and definitely NOT what I wanted to have to go into an important job interview.
The people are friendly, but that doesn't make up for incompetence.
hi i have been a tamarind day spa client for many year ,michelle maureen work very hard for both the local commuity and there clients, i have always been made to feel welcome
the customer servive has alway been wonderful i love that i can send my husband in to get my skin care products and they made his feel very comfortable
love this place and i love the treatments ,love the girls
give them a go for your self
One of the worst, if not worst, spa experiences I have ever experienced.
To start, I had three treatments. Every one of those treatments ran late. The last one I walked out, because they were running 20mins behind for a 30mins treatment. For busy mums this is not ideal.
The massage I had, the therapist did not even ask how I liked them, nor inquire during the entire session whether the pressure was okay.
The facial, although they were running late for this appointment, it was actually very pleasant.
The final treatment. There was not even anyone at the front counter to greet customers. Assured us that we would be looked after soon, but no apology was given, nor were we offered tea, coffee or water while we wait.
I ended up walking out after 20mins. I did not even receive a phone call from the spa asking why I left or if i would like to reschedule. Obviously customer service is not a high priority here.
If you want a relaxing spa experience, this is not the place for you. I would not ever recommend this place to anyone, and regret buying gift vouchers for friends gifts. There are plenty of better spas around that do treat you like a princess.