Truly a business that cares for the environment as well as it's customers. About three years ago I was given a gift card as a birthday gift. I mislaid the gift certificate and only located it a few months ago. I emailed the Body Shop to check if it was possible to still use the gift card since it did state an expiry date. I was surprised to get a prompt reply with permission to use the voucher to it's full value. The staff at this store were magnificent in helping me choose my purchases, nothing was too much trouble for them. Thanks Body Shop!