The Carpet Cleaning Company

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Get your Carpets Cleaned and Deodorised for $1 per Room. Conditions Apply.

The Carpet Cleaning Company offers premium cleaning services including carpet, upholstery and hard surfaces within the Sydney Metropolitan area. 

The company has over 15 years carpet and upholstery cleaning experience and is equipped with the latest equipment and advances techniques to get your home or business sparkling. 

All work is guaranteed by qualified and experienced cleaners that will leave you with a cleaner and healthier living space using only biodegradable and non toxic products suitable for children, pets and people with allergies.

Residential, commercial and industrial Clients are welcome.

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Reviews of The Carpet Cleaning Company

  • L Bowden
    L Bowden  Newbie   1 review
    Possibly the most displeasing company I have ever had the displeasure of dealing with. Similar to others below, I had two 'bookings' cancelled - the first they simply didn't turn up then made up some things about their truck being in a road accident. The second they confirmed one hour before, only to then cancel two hours after the booking time! Both times I'd made special arrangements to rehome my pets and leave a key for access - they really don't care. I have been battling since early May to get a refund - daily calls and emails are met with the same empty promises from the staff. The elusive Manager has not once returned my calls. I am now seeking legal advice to take action against this company. Do NOT use them!

    11 months ago

  •  Newbie   1 review
    Purchased two vouchers from Zoupon (now Deals.com.au) back in November 2010. I tried to get a booking back in February for a March date. All dates were booked and I agreed to pay a surcharge so they can come on a Sunday. A week before my booking, I get a call saying their equipment has failed and they have to cancel all bookings for that week. Next available date was in May!! Totally unacceptable. The vouchers are due to expire on November 2011 and I gave one to a friend. When she tried booking, she was informed that the voucher has been cancelled and that I can get a refund. I called today and was informed that they have cancelled their vouchers with Zoupon due to a conflict with terms and agreements. Stay away from this company.

    11 months ago

  • janjan182
    janjan182   2 reviews
    I too have had a similar experience so far. I purchased a deal on Scoopon. Arranged an appointment for May. They rang to cancel 'emergency annual leave' was the excuse. I thought it odd but accepted their excuse. They've yet to reschedule or return my call. Very unprofessional so far and I wait with trepidation for what actually happens if anything.

    11 months ago

  • mandyeb
    mandyeb  Newbie   1 review
    ****BEWARE BEWARE BEWARE**** I purchased a coupon through scoupon - after leaving a message to contact me re an appointment, took 3 weeks of my constant calling, got an appt and they didn't turn up!!.Called the after hopurs # and he couldnt find any record of the appt. Finally got through the following week and apparently the vehicle broke down! For the inconvenience they would scotch guard for free!!!.Couldn't get another booking for like 2 months, they called to confirm week of appt and changed the time - told them i had an appt and had to be out at a certain time and was told it would be OK. To make quicker I moved ALL furniture from rooms being cleaned. When they hadn't turned up at time given I once again called to see what the hell was going on only to get someone who basically had no idea. They stated they would get someone out ASAP - he turned up at the time i was to leave. Told him to get his stuff & hurry up - he drove off, Have requested refund from Scoupon and not to pay them for no service and was declined. Carpet cleaning Co cancelled my coupon... Clearly by other comments they only get business through saver coupons..... Bit of a worry. Not worthy of a rate! Ohh Dammm have to do minimum of 1/2 star or comment wont post - so please take NO NOTICE of rating!!

    1 year ago

  • Gemini73
    Gemini73  Newbie   1 review
    Very unprofessional company.. I bought a coupon from Ouffer.com.. They have taken the money upfront for the service.. kept stalling for 2 months to make a booking and then finally called to tell us they cannot provide us with the service and will refund our money and have still not done so.. I would not recommend this company to anyone.

    1 year ago

  • boolnz
    boolnz   2 reviews
    The cleaners whizzed in and out in 15 minutes. Had to ask them to redo it because the carpet was far from clean. They did the living room but refused to do a small patch in the bedroom which would have taken them an extra 2 minutes. As a result my carpet is still not clean. They dumped water all over our bathroom and made a mess. Cleaners don't communicate well with you either. Not impressed. Won't use this company again.

    1 year ago

  • user123
    user123   2 reviews
    We used this company recently and had a less than pleasing results in the first encounter. When we contacted management they rectified the issue and offered to redo the service. My only recommendation is to check exactly what you are paying for and if you aren't happy to let them know

    1 year ago

    • theccc
      theccc Newbie 
      Thank you for your revised comment. Just so you are aware and others, things like pet urine stains etc etc are generally not covered with the "Standard Carpet Cleaning" that you receive. Generally speaking, stain removal is an extra charge.

      1 year ago

      REPORT
  • katak2000
    katak2000  Newbie   1 review
    I used a zoupon voucher for what was claimed to be $155 worth of carpet cleaning, the service I received was lazy. The man was in and out in 20 minutes, and unless asked to would gloss over most areas that needed cleaning. If I that is the type of service they give for something that is meant to be worth "$155" I would be asking for a refund. If the company used the group buying as a way of promoting themselves, I dont think this has worked in their favor. I would never use this company in the future.

    1 year ago

  • 7 Days a Week
  • Monday:
    9:00 AM-5:30 PM
  • Tuesday:
    9:00 AM-5:30 PM
  • Wednesday:
    9:00 AM-5:30 PM
  • Thursday:
    9:00 AM-5:30 PM
  • Friday:
    9:00 AM-5:30 PM
  • Saturday:
    9:00 AM-5:30 PM
  • Sunday:
    9:00 AM-5:30 PM

Cleaning

Service Options

Stain Removal Carpet Cleaning Upholstery Cleaning Dry Cleaning Steam Cleaning Odour Control

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