AVOID THIS PLACE LIKE THE PLAGUE! I booked my second appointment for injectables and was told I needed to pay a $50 deposit to secure the booking. I did but this wasn't taken off my treatment cost after the appointment. I called the Operation Management, who was rude and abusive, so I asked to speak to the CEO. I was told "they doesn't speak to people like you, and hung up on me. So I wrote an email to the CEO to complain. THEY WERE EVEN WORSE IF THAT'S POSSIBLE! Told me that "They would never say that", so basically called me liar, told me "to be quiet" several times when I was speaking, and then said "I will refund your $50 but you will not get a penny more". I MEAN WHO SPEAKS TO THEIR CUSTOMERS THAT WAY??!! I HAVE EMAILED A CURRENT AFFAIR ABOUT THIS COMPANIES TREATMENT.