We had a function at the Normanby on Saturday night, the bar staff couldn't even crack a smile, you could see they didn't want to be there. The platter was amazing but our main meals all under coked. We asked for Medium well done and we got rare to medium and when we complained they said we are only a function.... We will never be coming back, our first and last experience with this hotel. It was such a disappointment after hearing so many great reviews. P.S The DJ was fantastic at least he knew how to smile and have a personality.