The Phone Factory

print
  • To The Phone Factory

Mobile Phones Fixed Fast!

Reviews of The Phone Factory

Review guidelines

All reviews and comments are screened by our team of moderators who work around the clock. We publish, reject, edit and remove reviews and comments at our discretion.

We accept reviews and comments which appear to be legitimate, honest and based on first-hand experiences with businesses.

We reject reviews and comments if they:

  • Don’t appear to be based on a genuine experience.
  • Contain swear words.
  • Contain offensive or derogatory material (including anything racist, sexist or homophobic).
  • Falsely or unjustly damage someone’s reputation.
  • Contain allegations of medical malpractice.
  • Contain allegations of illegal activity.
  • Contain allegations of food poisoning.
  • Are written by a business owner about a competitor.
  • Are based on rumour or second-hand info.
  • Include details of a current court case.

Our decision to reject a review or comment is final and no further correspondence will be entered into. Read our complete review guidelines here.

  • wantmyphone  Newbie   1 review
    BEWARE I sent my nokia n9 to them!so we have been told [B.S]..They have my phone for 8 months ..when calling ,they said its in the post.. and any excuse ...you can imagine my frustration.....

    7 months ago - 22/10/2012

    • Lukeporter Newbie 
      I have a very similar situation by the sounds of it. Do you live in Brisbane? I sent my Nokia N9 for repair and many months later they said they'd fixed it, they posted it to me, I paid them and only to find out it wasnt fixed. They said they would refund me and has not. that was three months ago. I have lodged a complaint with Office of Fair Trading.

      5 months ago - 05/12/2012

      REPORT
  • Aniok  Newbie   1 review
    I took my phone there for the screen to be replaced. They did that but there are now big particles of dust under the screen, & the screen wasn't put on properly (sitting a mm above where it's supposed to be, and not glued down properly). Also It now won't work with any SIM cards! So I'm still without a work phone. When we rang, the staff said a courier would pick it up that day (Friday) and it would be sent back to me on Monday (today). There has still been no courier to pick it up as yet. I rang them this morning and the staff said they would send a courier today. I really hope he does the right thing and fixes my phone properly and in a timely manner. If they do, I will place a new review here. If they don't, I will place a new review here...and much more.
  • Monday:
    8:30 AM-5:00 PM
  • Tuesday:
    8:30 AM-5:00 PM
  • Wednesday:
    8:30 AM-5:00 PM
  • Thursday:
    8:30 AM-5:00 PM
  • Friday:
    8:30 AM-5:00 PM
  • Saturday:
    9:00 AM-12:00 PM
  • -
    8:30 AM-5:00 PM

Nokia Sony Ericsson Apple iPhone Apple iPad Apple iPod HTC Samsung LG Motorola.

More Mobile Phones Retailers near Burpengary, QLD

© Copyright News Digital Media     •    Privacy Policy      •    Staff Guidelines      •    Terms & Conditions      •    View mobile site